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Program: Adult Protective Services

Agency: County of Orange Social Services Agency - Adult Services, Aid Programs, and Public Health Insurance


Resource Number: 8637124
Alternate name: APS

Description
Provides a program designed to prevent and remedy the abuse, neglect, or exploitation of elders and dependent adults who have been harmed or are at risk of harm. The program investigates suspected abuse of elders and dependent adults, establishes linkages with local community agencies, and provides crisis intervention. The program will not remove a client from their home or shelter against their will or force a client to accept services.

Also offers a 24-hour crisis intervention hotline to report elder and dependent adult abuse or exploitation issues including:
  • Physical or financial abuse
  • Psychological abuse (such as verbal harassment, threats, or other intimidating behavior)
  • Neglect or self-neglect
  • Abandonment
  • Abduction or isolation
Names of the reporting parties are confidential and will not be revealed to the victim, their family, or the alleged abuser. 


Program Phones:
800-451-5155 Business Line 2
24-hour Hotline
714-825-3000Business Line
Adult Protective Services Office

Website: ssa.ocgov.com/elder/abuse

Location information
Sites offering this program
+ Office ->
Adult Protective Services Office  
Location: 1505 East Warner Avenue
Santa Ana, CA 92705
(Map)
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Program Hours:
Hotline hours: 24 hours, 7 days a week; Office hours: 8:00 am-5:00 pm Monday-Friday; Emergency response available: 24 hours, 7 days a week
Disabilities Access: Yes

Program Delivery
Eligibility: - Reporters: All ages, Senior/Elder: 60 years and older; Dependent Adult: 18-59 years and must have physical, mental, or developmental disabilities; Must be a resident of Orange County; Must be a victim of abuse either by self or by another that occurred in the community
Languages: Interpreter Services Available, Spanish, Vietnamese, English
Application Process: Telephone; After the report a social worker will respond immediately in an emergency or within 10 calendar days of the report; Names of reporting parties are confidential and will not be revealed to the victim, their family, or the alleged abuser
Payment methods: No fee
Documents Required: Non-mandated reporters (such as a relative, neighbor, friend to the victim, or observed an elder or dependent adult being abused): only a phone call is necessary and no paperwork is required; Mandated reporters:
SOC 341; Banks: SOC 342
Service Area:
Defined coverage area:
CA-Orange County


Categorized as:
Elder/Dependent Adult Abuse Reporting
Older Adults


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