City of Chicago 311 City Services offers a platform for connecting Chicago residents with information, non-emergency service requests, and reporting non-emergency issues. The 311 hotline, staffed 24/7, acts as an access point for many of the city's most commonly requested services, including:

• Street Light Out
• Garbage Cart Black Maintenance/Replacement
• Rodent Baiting/Rat Complaint
• Tree Trim
• Graffiti Removal
• Pothole in Street
• Abandoned Vehicle Complaint
• Tree Debris
• Alley Light Out
• Sanitation Code Violation

The 311 hotline also provides intake for programs offered by city departments, such as:

• City of Chicago DFSS Senior Well-Being Checks
• City of Chicago DFSS Mobile Crisis Response Team