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Program: In-Home Supportive Services

Agency: County of Orange Social Services Agency - Adult Services, Aid Programs, and Public Health Insurance


Resource Number: 8637123
Alternate name: IHSS



Due to an abundance of caution with COVID-19, the Regional Centers in Anaheim, Cypress, Garden Grove, Laguna Hills, and Santa Ana and the Adult Services Office will be open from 8:00 am-5:00 pm Monday-Friday. All other offices remain closed to the public. Individuals arriving at the Adult Services Office will be met by staff who will ask about the purpose of their visit and will conduct a short screening questionnaire before the individual can enter the lobby. Visitors who are fully vaccinated are not required to wear a mask. Visitors who are unvaccinated are required to wear a mask or cloth facial covering for the duration of their visit. Children 2 years and younger, those who have breathing issues, or those with an underlying medical or mental health issue are exempt from wearing a mask. To avoid long in-person wait times or exposure to illness, individuals can visit the online portal at www.mybenefitscalwin.org or call the Call Center at 800-281-9799.

Description
Provides supportive services to older adults and individuals who live with blindness, a disability, and who are limited in their ability to care for themselves and cannot live at home safely without assistance. This includes people who would be able to return to their homes from hospitals, nursing homes, or board and care homes, if they had help at home. Recipients will hire, terminate, and supervise their own provider. The recipient's social worker will approve the types of services to be provided and the amount of time to be paid based on a needs assessment. The actual provider payments are issued by the State of California directly to the provider. 

Some of the services that may be available include:
  • Household and heavy cleaning
  • Meal preparation
  • Laundry
  • Reasonable shopping and errands
  • Personal care services (such as feeding, bathing, bowel and bladder care, dressing, and other services)
  • Assistance with transportation for medical appointments and health related services
  • Paramedical care services



Program Phones:
714-825-3000 ext 4Business Line 2
For current IHSS clients
714-825-3000Business Line
IHSS Information and Assistance
714-825-3001Fax

Website: www.ssa.ocgov.com/elder/ihss
Email: IHSSapplications@ssa.ocgov.com

Location information
Sites offering this program
+ Adult Services ->
Adult Services  
Location: 1505 East Warner Avenue

Santa Ana, CA 92705
(Map)
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Program Hours:
8:00 am-5:00 pm Monday-Friday
Disabilities Access: Yes

Program Delivery
Eligibility: - Recipients: Must live with a disability, blindness, or be 65 years and older; Must be unable to live at home safely without help; Must meet the program's financial needs requirements
Languages: Interpreter Services Available, American Sign Language, Arabic, Armenian, Cantonese, Farsi, Korean, Mandarin, Spanish, Tagalog, Vietnamese, English
Application Process: Apply by phone, Applications available online or hard copies are available outside the front door of the in-home supportive services office; Completed applications can be submitted by fax, mail, in-person drop-off (a secured drop box is available to drop off completed applications outside the front doors of the in-home supportive services office), or by email
Payment methods: Call for fee information
Documents Required: Call or visit website for detailed information
Service Area:
Defined coverage area:
CA-Orange County


Categorized as:
In Home Supportive Services Applications
Older Adults
Blindness
Disabilities Issues


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