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Program: FILE A COMPLAINT - BAR

Agency: CALIFORNIA BUREAU OF AUTOMOTIVE REPAIR


Resource Number: 94913105
Description

The Bureau of Automotive Repair (BAR) mediates and investigates complaints related to automotive repair transactions between auto shops and consumers. If you have concerns about a shop’s work or service and cannot resolve those issues with the shop's management, filing a complaint is encouraged.

BAR has jurisdiction to mediate and investigate complaints involving:

  • Auto repairs and services
  • Smog Check inspections
  • Tire repairs or installation
  • Repairs performed by a tow company or storage lot
  • Extended warranty or service contract disputes involving automotive repairs performed by a new or used car dealership
  • Unlicensed and fraudulent activity

Web pages




Program Phones:
800-952-5210
Main
800-952-5210Business Line

Email: [email protected]

Program Information
FILE A COMPLAINT - BAR  
Location: 10949 North Mather Blvd
Rancho Cordova, CA 95670
(Map)
Program Hours:
Mon-Fri 8am-5pm
Mailing Address: 10949 North Mather Blvd, Rancho Cordova, CA 95670
Service Area:
Defined coverage area:
CA -Statewide

Program Delivery
Payment methods:
Service Area:
Defined coverage area:
CA -Statewide


Categorized as:
Consumer Complaints
General Consumer Complaints


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Verification

Person at the resource who last verified this information:
Last Verified On: 6/25/2025
Last Verified By: 211
 

Agency Background

Programs at CALIFORNIA BUREAU OF AUTOMOTIVE REPAIR

AUTO BODY INSPECTION PROGRAM - BAR
CONSUMER ASSISTANCE PROGRAM - VEHICLE REPAIR OR RETIREMENT - BAR
REFEREE PROGRAM - BAR
SMOG CHECK PROGRAM - BAR

Tax Status: None or unknown
Legal Status: None or unknown





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