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Program: Supporting Seniors - Sacramento Municipal Utility District

Agency: Sacramento Municipal Utility District


Resource Number: 90787406
Alternate name: SMUD

Description

Offers extra notifications before shutting off power due to non-payment. The service is available to SMUD customers 62 and older.

  • Senior ID - SMUD will make an extra effort to contact you before shutting off your electricity for non-payment.
  • Third-Party Program - You can designate a friend or relative to be notified before your service is disconnected for non-payment.



Program Phones:
888-742-7683
Toll Free - Customer Service (English)
866-651-4420
Toll Free - Customer Service (EspaƱol)

Website: www.smud.org/In-Our-Community/Seniors
Email: [email protected]

Location information
Sites offering this program
+ Customer Service Center ->
Customer Service Center  
Location: 6301 S Street
Sacramento 95817
Program Hours:
Customer Service Lobby: Monday through Friday, 8 am - 6 pm;
Customer Support Phone and Email: Monday through Friday, 7 am - 7 pm;
Live Chat & Email: Monday through Friday, 7 am - 7 pm
Description: Nearest cross street: 65th Street.
Bus Service: Nearest bus stop: S Street at 65th Street (WB & EB), Bus C.
Public Transportation Light Rail. Gold Line. University/65th Street Station (WB).
Disabilities Access: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces. Lobby at SMUD can assist customers with disability where they can sit down instead of standing up while being helped by a representative.
Mailing Address: PO Box 15830, Sacramento, CA 95852
Service Area:

Program Delivery
Eligibility: SMUD customers age 62 and older.
Languages: Telephone interpreting services are available in 140 languages, Spanish, English
Application Process: Call 888-742-7683 to enroll.
Payment methods:
Program Fees: No fee.
Documents Required: No documents required.
Service Area:
Defined coverage area:
CA-Sacramento County



 





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